Your information, kept quiet.

Vim Ardor is operated by [COMPANY LEGAL NAME], [REGISTERED ADDRESS] (“Vim Ardor”, “we”, “us”). We are responsible for the personal information described in this policy.

We collect only what we need to run the shop and write to you if you ask us to.

• Order details: name, shipping and billing address, email, phone number and what you bought.
• Payment details: handled by our payment processor, [PAYMENT PROVIDER]. We never see or store your full card number.
• Newsletter: your email address, if you subscribe to A Letter at Dusk.
• Site usage: pages visited, device and browser type, and approximate location, collected through cookies and similar technologies.
• Messages: anything you send us by email or through customer support.

• To take, ship and support your orders, including returns.
• To send the newsletter, if you subscribed. Every email has an unsubscribe link.
• To understand how the site is used so we can improve it.
• To prevent fraud and keep the shop secure.
• To meet our legal and accounting obligations.

We use essential cookies to keep your bag and checkout working. With your consent where required, we also use analytics cookies from [ANALYTICS PROVIDER] to measure traffic.

You can block or delete cookies in your browser settings. Blocking essential cookies may stop the bag from working.

We do not sell your personal information. We share it only with service providers who help us run the shop, and only as much as they need:

• Payments: [PAYMENT PROVIDER]
• Hosting: Vercel
• Shipping: [CARRIERS]
• Email: [EMAIL PROVIDER]

We may also disclose information when required by law or to protect our rights.

Order records are kept for [RETENTION PERIOD] to meet tax and accounting requirements. Newsletter data is kept until you unsubscribe. Support messages are kept for [RETENTION PERIOD].

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct it.
• Delete it.
• Object to or restrict how we use it.
• Receive a copy of it.
• Opt out of targeted advertising.

Residents of California, the EU, the UK and other regions may have additional rights under local law.

To make a request, email [PRIVACY EMAIL]. We will respond within the time required by law, and we won’t treat you differently for exercising your rights.

Our shop is not directed to children under 13, and we do not knowingly collect their personal information.

If we change this policy, we will update the date at the top of this page. For significant changes, we will also let you know by email or with a notice on the site.

For questions about this policy, write to [PRIVACY EMAIL] or [COMPANY LEGAL NAME], [REGISTERED ADDRESS].